"Premier supports our ED with measurable standards of care and collaborative work with our staff."

Cindy Alloway, VP & COO Alegent Health Lakeside Hospital

ED Management and Staffing

Customer Service and ED Programs that
Achieve Measurable Results

At Premier, effective emergency department management is more than just staffing your ED. It’s working as your partner to ensure that patients receive the absolute best care in the ED. Partnering with Premier, you can expect the highest level of service along with programs and solutions to address concerns in your Emergency Department.  

We’re Here for You at Every Turn

Working with your hospital, we approach emergency department management with key goals in mind.

  1. Patient Satisfaction with a "Smile"
  2. Quality of Care Programs
  3. Operational efficiency
  4. Patient Safety
  5. Continuum of Care

As part of our emergency department management, we are constantly gathering, reviewing, benchmarking and analyzing our client and national data to ensure that these goals are being met. We are then able to pinpoint areas where we can improve patient satisfaction, operational efficiencies and employee satisfaction. 

Incentives Based on Your Hospital's Initiatives

At Premier, we employ more than 400 highly-motivated emergency physicians. We offer our physicians, physician assistants, and nurse practitioners the opportunity to become shareholders in our company after one year. Which means they have a financial interest in the success of your emergency department. In addition, we build in pay-for-performance incentives for our emergency department staff based on your hospital’s initiatives.  

With Premier, you can be sure that you will be working with physicians who are focused on patient care, and a company that is focused on your hospital’s success. 

Mercy Hospital Fairfield

Shelley Miller, RN, MSN
Director, Emergency Department
Mercy Hospital Fairfield

"Premier physicians worked with us to implement a pull-til- full process in our ED, making our waiting room empty 70% of the time and greatly increasing patient satisfaction."

Case Study
Berger Hospital

Tim Colburn
President and CEO
Berger Hospital

"On average, the majority of our patients are seen in two hours or less, that's twice as fast as the national average."

Case Study