"The support I receive from the corporate office and the scheduling team enables me to enjoy my career and lifestyle."

Lori Nicely, DO

Geriatric ED Consulting

A Bold New Program to Help EDs
Care for a Growing Senior Population

In the year 2000, more than 35 million senior citizens sought emergency services. In 2030, that number is expected to double. With many seniors using the Emergency Department as their primary care physician, new demands are being put on the emergency department staffs that have to address a growing number of health concerns unique to the senior population.

Many EDs are unable to attend to the geriatric population effectively. As a result, patients leave the ED confused and frustrated. A high percentage these patients are re-admitted to the hospital within 30 days, which compounds their anxieties and adds unnecessary costs burdens to the hospitals themselves.

Is Your Hospital Ready for a New Era in ED Care?

We are.

Staying ahead of the curve, we developed a geriatric ED consulting program to help emergency departments improve patient care and satisfaction and increase ED efficiencies, while reducing hospital re-admissions and the associated costs to hospitals.  The program is called the Emergency Department Geriatric Center of Excellence.

The Goals of Our Geriatric ED Consulting Program:  

  • Improve quality and patient safety from both the ED and inpatient discharge
  • Improve immediate and on-going follow up care with our “Keeping Seniors Safe” program
  • Optimize ED transitions beyond the ED and inpatient setting, with a focus on an enhanced discharge program that addresses medication management and follow-up care
  • Provide additional training in geriatric ED care to clinical providers
  • Place greater focus on the role of the family caregivers
  • Continue to emphasize information technology, which plays an important role in communicating patient information across the continuum of care
  • Establish interventions that target specific diseases or conditions, as well as interventions for historically specific reasons for re-admission
Mercy Hospital Fairfield

Shelley Miller, RN, MSN
Director, Emergency Department
Mercy Hospital Fairfield

"Premier physicians worked with us to implement a pull-til- full process in our ED, making our waiting room empty 70% of the time and greatly increasing patient satisfaction."

Case Study
Berger Hospital

Tim Colburn
President and CEO
Berger Hospital

"On average, the majority of our patients are seen in two hours or less, that's twice as fast as the national average."

Case Study